ABOUT US
An Innovative
and Committed
Company!
Roy Consultants is recognized in its field as a major employer committed to its community. Since its founding in 1984, the firm’s professionals have worked on the development of projects entrusted to them with integrity, professionalism, creativity and a concern for a job well done.
Management
CIVIL Engineer
Chief Executive Officer
CIVIL Engineer
Chief Operating Officer – Infrastructures
MECHANICAL Engineer
Chief Operating Officer –
Buildings
Chief Financial Officer
Paul Arseneau, CPA, CGAFounder’s Story
Over the years, Roy Consultants developed a multidisciplinary structure, which allows it to broaden its fields of expertise and its reputation across the province. Since the early 1990s, a succession plan allows employees to become owners of the firm. Under the management of Mr. Michel Dufresne since May 2018, the New Brunswick consulting engineering firm can now rely on the know-how of a team of bilingual professionals working at the Bathurst head office and its four regional offices, serving clients from Moncton/South-East, Acadian Peninsula, Fredericton/River Valley and Madawaska/North-West.
Since 1984, the members of Roy Consultants:
- Lead an impressive number of mandates addressing all facets of project development, including planning, design and development;
- Participate in the design of modern and durable works, combining creativity and advanced technologies;
- Develop and strive to maintain, with their clients, a sound credibility owed to the seriousness of their interventions, as well as to the realism and concrete character of their recommendations in the realization of projects of great scales.
Fields Of Services
Identification of Project Data
Process of collection and consignment of basic information required for the realization of a project.
Studies
Mandate during which the professional studies the need and the possible technical solutions, which will be submitted to the client, including development and validation of conceptual ideas.
Requests for Spaces, Services and Land
Modalities by which the professional verifies the availability of spaces (according to production constraints, schedules, forecasts for the future, etc.), services (energy, communications, water, compressed air, steam, etc.) and land, which will be required for the execution of a project.
Audit of Professional Services
Mandate entrusted to the professional for the examination or review of engineering works, performed by others.
Expert Testimony
Mandate entrusted to the professional for the issuance of an independent and objective opinion regarding a specific subject for which his professional expertise is required (complaint, technical difficulty, dispute, etc.).
Project Development
Process by which all parameters related to the solution chosen are developed, including the collection of specific information, concept development, computations, modeling and risk management.
Plans
Graphic representation of the design.
Specifications
Qualitative written and detailed description of materials, equipment, systems, technical specifications and others regarding the work to be completed; including, if necessary, all documents related to the tender call process.
Cost Estimates
Assessment, by the professional, of the probable cost of the work before its realization.
Knowledge Transfer
Process by which the professional responsible for the design transmits all the design criteria, the purpose of the project, his conceptual approach and his intents regarding the operation of the work, for the benefit of those assigned to the realization and operation of the work.
Tender Calls
Process of tender calls for the execution of the works, supply of goods and services, from a third party; including the opening and the analysis of tenders.
Technical Changes
Process by which the professional informs the parties of modifications to the design, including contract amendments.
Supervision
Resident work site supervision to ensure that the built work complies with the plans and specifications through continuous quality control.
Follow-up
All supervision activities by which are ensured the control of the execution and the costs as well as the respect of deadlines; including communications with the contractors and review of shop drawings, approved equals and progress claims.
Operation
Stage at which the professional supports his client in the acceptance and commissioning of the works
Policies
Roy Consultants is committed to providing its customers with advanced, effective and recognized technological skills, taking into account budgetary constraints, requirements and deadlines.
To this end, Roy Consultants strives to provide quality engineering services, tailored to meet the needs and expectations of its clients. To achieve this, Roy Consultants advocates a quality management system focusing on continuous improvement of services and customer satisfaction.
By this policy, Roy Consultants aims to identify measures to minimize risks to its employees’, visitors’ and clients’ health. To achieve this objective, this policy considers Roy Consultants’ responsibilities towards its employees, visitors and clients, and relies on the personal responsibility of each member included in one of these groups.
Employer’s Responsibilities
- Implement reasonable measures to protect the health and safety of its employees, visitors and clients;
- Ensure, for all workplaces under its responsibility, compliance with the Occupational Health and Safety Act and its regulations, or other occupational health and safety requirements;
- Ensure that employees, visitors and clients comply with legislation and any other occupational health and safety requirements;
- Ensure that facilities, tools, equipment and materials are maintained in good condition and present minimal risk to health and safety when used according to manufacturer’s instructions;
- Bring to the attention of its employees, visitors and clients, known and predictable health and safety risks that their workplace represents;
- Provide training and supervision necessary to protect the health and safety of employees;
- Provide and maintain in good condition protective equipment required and make their use mandatory;
- Collaborate with the joint health and safety committee for any aspect related to occupational health and safety.
Employee’s, Visitor’s and Client’s Responsibilities
- Comply with legislation and health and safety guidelines established by Roy Consultants;
- Take precautions to protect their own health and safety and that of other persons at the workplace;
- Report to the employer any hazards in a workplace known to him or her;
- Participate in the elimination of risks to health and safety in the workplace;
- Wear or use required protective equipment;
- Report any accident or other event having caused, as part of his or her work, an injury to himself/herself or to another person.
Joint Health and Safety Committee’s Responsibilities
The joint health and safety committee is mandated to oversee the occupational health and safety general policy. Enforcement of laws and regulations and adherence to health and safety guidelines established by Roy Consultants are applicable to all employees without exception.
- Ensure that occupational health and safety laws, regulations and guidelines are known, applied and enforced;
- Participate in the identification and elimination of occupational health and safety risks;
- Inform employees and the employer of existing or potential hazards in the workplace and the nature of the risks to their health and safety;
- Serve as a communication center for all matters affecting occupational health and safety;
- Participate in the development of occupational health and safety policies and programs and promote it to employees;
- Receive and investigate complaints about employees’ occupational health and safety and make recommendations thereon to the employer;
- Participate in surveys, studies and inspections pertaining to occupational health and safety.
General Statement; Customer
Our firm has a strong reputation for integrity, professionalism and concern for a job well done. In this sense, any information collected (through this site or by any other means) and which concerns you, of personal and/or confidential nature, is governed by a specific framework of our policy for the protection of personal and confidential information, to protect you.
Our Commitment to You
Your personal and confidential information will be retained for specific purposes to enable us to provide our most professional and attentive services. No information deemed unnecessary and which is not useful in the delivery of services will be preserved and thus destroyed. Should the nature and extent of the use of the said collected information change, we are committed to asking for your consent regarding the new purpose of the collected information. Only authorized employees as part of our policy will have access to your information and for a specific purpose.
Your Commitment to Us
You hereby agree that all information transmitted as part of mandates or through interaction on this Website are governed by our policy and you explicitly consent to our use of this information to serve you. We remind you that no mechanism provides maximum security framework and that, in particular regarding electronic communication of confidential information, inherent risks of data leaks are always possible.
Types of Information Collected to Better Serve You
The following information may be collected as part of our mandate with our customers:
- Addresses, telephone numbers and email addresses;
- Proprietary information, technical processes;
- Various information, surveys, data collection, designs;
- Any other information that may be useful for project development.
For what purposes do we use the information collected?
- To establish and maintain our customer accounts;
- To provide quality services to our customers based on schedules;
- To fulfill your service requests;
- To establish a business relationship with your entity;
- For recognition of fees and debt collection.
Who manages your personal and confidential information at Roy Consultants?
If you would like to change some of the information transmitted, you have questions or want to file a complaint about the privacy of your information, please contact Paul Arseneau, CPA, CGA, Chief Financial Officer.